Money-Back Guarantee
"No-hassle returns within 15 days."
We want you to be completely satisfied with your purchase. Here’s everything you need to know about our return process:
Eligibility:
- Returns are accepted within 15 days from the date you receive your order.
- To qualify for a return, items must be in their original, unworn, and unused condition.
What’s Not Eligible:
- Items that have been installed in a vehicle (subject to a 15% restocking fee).
- Items showing signs of use, wear, or damage.
- Returns or exchanges requested after the 15-day period (no exceptions).
Additional Notes:
- Initial installation fees are non-refundable.
- If you need assistance removing installed covers from your vehicle, additional service charges may apply.
We appreciate your understanding and cooperation. If you have any questions about your return, feel free to reach out to us!
One Year Product Warranty
"Worry-free shopping with our 12-month product warranty."
We’re proud to stand behind the quality of our products. Your purchase is covered by a 12-month limited warranty starting from the original date of purchase. This warranty protects against material defects, such as peeling of the leather finish.
To file a warranty claim, please provide a dated sales receipt as proof of purchase. No warranty will be provided if the receipt is not submitted or if the claim is made after the 12-month warranty period.
Important Notes:
-This warranty does not cover damages caused by rips, cuts, or scratches.
-We will only replace the damaged piece, and replacement pieces may have different patterns from the original purchase.
-We reserve the right to make the final decision on all warranty claims.
If you have any questions, feel free to contact us.
Express Canada & US Shipping & In-Store Pickup
"Partner with UPS, FedEx, Purolator, to ensure the best delivery service."
We now offer express shipping for both Canadian and U.S. customers (excluding Guam, Puerto Rico, and the Virgin Islands) through major carriers, including UPS, FedEx, Purolator, and Canpar. All shipments come with a dedicated tracking number for your convenience.
Canada Shipping
As a proud Canadian company, we ship our products across Canada, ensuring reliable delivery to every province and territory. We strive to keep our shipping rates as low as possible to provide a smooth and affordable shopping experience for our valued Canadian customers.
U.S. Shipping (Locations, Import Duties, and Taxes)
UPS is our primary carrier for U.S. shipments. We offer shipping to most cities in the U.S.; however, this excludes Guam, Puerto Rico, and the Virgin Islands. Please note that the recipient is responsible for any applicable import duties and taxes. If these fees are not paid, UPS may hold the shipment or return it to the sender.
Order Processing Time
Orders placed Monday to Friday before 12 PM EST will be processed and dispatched on the same day. Orders received after this time will be shipped on the next business day. Estimated delivery times typically range from 3 to 7 business days, depending on the carrier.
No P.O. Box Addresses
Please note that we do not ship to P.O. box addresses. We appreciate your understanding regarding this policy.
In-Store Pickup
Online purchases with the in-store pickup option are available. You will receive a confirmation email when your order is ready for collection. To ensure a smooth pickup experience, please follow the instructions outlined in the email. We will hold your order for several days, allowing you to collect it at a time that works best for you.