PRIVACY POLICY
Effective Date: December 2025
1. INTRODUCTION
At 2400101 Ontario Inc. (operating as Star5 Seat Covers), we are committed to protecting your privacy. This Privacy Policy explains how "we," "us," or "our" collect, use, and safeguard your information when you visit our website (Star5SeatCovers.com), submit forms, or interact with our advertisements.
2. INFORMATION WE COLLECT
We collect information to provide better service and fulfill orders. This includes:
Personal Information:
Name, email address, phone number, and shipping address.
Vehicle Information:
Make, model, year, and specific seat configuration details (used solely to ensure product fitment).
Payment Information:
We do not store full credit card numbers on our servers. All payment transactions are processed through secure third-party payment gateways (e.g., Clover) that adhere to PCI-DSS standards.
Technical Data:
IP address, browser type, and device information collected automatically when you visit our site.
3. HOW WE USE YOUR INFORMATION
We use the information you provide for the following purposes:
Order Fulfillment:
To process payments, ship orders, and provide tracking updates.
Customer Service:
To answer fitment questions and provide quotes.
Marketing & Re-marketing:
To send promotional offers or display relevant advertisements to you on third-party platforms (like Google or Social Media) based on your interactions with our site.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixels, and similar tracking technologies to improve your experience and for advertising purposes.
Essential Cookies:
Necessary for the website to function (e.g., keeping items in your cart).
Analytics & Advertising:
We may use tools (such as Google Analytics or Meta Pixels) to analyze site traffic and show you relevant ads on other websites. You can opt-out of personalized advertising by adjusting your browser settings or visiting the
Digital Advertising Alliance of Canada’s opt-out page.
5. TEXT MESSAGING & COMMUNICATIONS By providing your phone number and opting in, you consent to receive text messages (SMS/MMS) from Star5 Seat Covers regarding order updates, product inquiries, and customer support.
Opt-Out:
You can cancel the SMS service at any time. Just text "STOP" to our toll-free number. After you send "STOP," we will send a confirmation message.
Support:
If you experience issues, reply with the keyword "HELP" for assistance.
Frequency/Rates:
Message frequency varies. Standard message and data rates may apply.
6. SHARING OF INFORMATION We do not sell, trade, or rent your personal identification information to others. We share information with trusted partners (Shipping Carriers, Payment Processors) solely to operate our business.
SMS Opt-In Data Exclusion: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. DATA SECURITY
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Your connection to our website is secured using SSL (Secure Socket Layer) encryption.
8. YOUR RIGHTS AND OPT-OUT
You have the right to request access to the personal data we hold about you or request its deletion.
Email Marketing:
Click the "Unsubscribe" link at the bottom of our emails.
SMS Marketing:
Reply "STOP" to our text messages.
Data Inquiries:
Contact us directly at
support@star5seatcovers.com.
9. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
2400101 Ontario Inc. (o/a Star5 Seat Covers) Unit 21 - 877 Alness St North York, ON M3J 2X4 Canada
Email: support@star5seatcovers.com
Tel: +1 (866) 607-8275 (Toll-Free)